Our approach to user adoption
Is your organization switching to a new online communication tool such as Cisco Webex, Microsoft Teams or Zoom? Or do you already have the tool, but it is not being used optimally? Learning new ways of communicating is not something that comes naturally to everyone. Attention to user adoption is therefore very important.
With our proven successful methodology, we help organizations through the transition from offline to online and hybrid communication. Broad user adoption is essential to get the maximum value out of the online communication tool for your organization!
Solutions for your sector
Video calling with clients or patients
Live online contact with clients or patients requires different skills. In addition to technical knowledge, the soft skills required online are different than healthcare professionals are used to. How do you structure a conversation? What can you do if the patient gets emotional on the other side of the screen? How do you deal with a dominant partner? How do you provide a safe treatment environment? How do you end the conversation?
Activating students in online classes
Microsoft Teams in particular is currently widely used to provide students and learners with self-study materials, assignments and video instructions. But preparing, organizing and guiding live online lessons with these tools requires different skills than in a physical setting. This is not just about technology, but rather communication, (group) dynamics and interaction.
Collaborating in the online workplace
Are you already making the most of live online and hybrid communications in the workplace? For example, how do you ensure efficient live online meetings, lead your team remotely as a manager and make use of hybrid communication, when one employee is in the office but not the other? Some of the issues within the business world surrounding online communication.
Optimizing online communication
Online communication has also become indispensable in government agencies. Digital collaboration contributes to a more sustainable organization and responds to employee demands for more flexibility. In order to perform their work efficiently online, different groups in the organization need different skills. That is why we offer customized solutions.
Do you have any questions?
Please contact us using one of the options below. We'll be happy to help!