English 
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Live online care has many benefits and is increasingly being used. But it can be difficult for healthcare professionals to get used to online client or patient conversations and the use of video calling programs. With our trainings, we help your healthcare professionals to be able to provide quality online care to their clients or patients.
Discover our training programs
Offer training on specific and advanced topics that cater to the various user groups and needs in your organization.
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Change is not just about technology. Boost the transition by highlighting the people side of change.
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Fundamental training courses
Everything starts with a solid foundation. Bring all of your employees on board with our training sessions that cover everything they need to get started with Microsoft Teams, Cisco Webex or Zoom.
MS Teams Essentials:
Effective meetings and chatting
To get started right away, this training covers all the most important settings and functionalities, such as live meetings, calendar and chat.
Interactive online meetings: Activate your team with MS Teams
This course introduces several interactive features that can make virtual meetings effective and fun. No more boring meetings!
Collaborating in MS Teams: Share, edit and organize files
To collaborate on documents in MS Teams, it is important to know how to edit files, manage access and use OneDrive and SharePoint.
Webex Essentials:
Effective meetings and chatting
This training covers all the essential tools and features Webex has to offer, from online meetings to chatting and file sharing with colleagues.
Interactive online meetings: Activate your team with Webex
Virtual meetings can be fun! Webex offers a variety of built-in features and settings to make meetings interactive and effective.
Zoom Essentials:
Effective online meetings
In this training, employees learn all the skills they need to find their way around Zoom and successfully conduct online meetings.
Interactive online meetings: Activate your team with Zoom
With the functionalities offered by Zoom to make online meetings interactive, boring and ineffective meetings are a thing of the past.
Specialized trainings
Our specialized training programs are designed to support different user groups. They target specific needs in your organization to help everyone get the most out of the online communication tool.
Online conversation with clients
Online conversation requires different skills than a face-to-face client conversation! Healthcare professionals will learn what the key differences and concerns are and how to best conduct an online client conversation.
Live Meetings
We offer training to help your employees make their online meetings interactive and efficient. The focus is on using online tools and proper communication skills.
Support
Employees in administrative and support functions must be able to perform specific tasks, such as managing calendars and scheduling and supporting live meetings.
Create a safe online treatment environment
Conducting online conversations can seem like a difficult task for healthcare professionals. How do you provide a safe treatment environment online in which the client or patient feels confident and can speak freely?
Apps
In most online communication tools you will find additional applications focused on, for example, scheduling or automation, tailored to the professional context of different user groups.
Sharing and securing files
Securing internal files is important. In this training, participants learn how to set file permissions and access controls and share files securely with internal and external contacts.
Interpersonal effectiveness training
Mastering new ways of communicating is not just about technical skills. Teamwork, interpersonal skills and good working relationships are essential for everyone in the organization to embrace the transition. Our training programs empower leaders and teams by focusing on to the human side of change.
Change management
Leadership in times of change is not easy. Our training programs help leaders develop effective communication skills to support digital transformations and deal with resistance within their teams.
Personality types in the workplace
How does our personality influence our work style and attitude toward change? Learning how to best communicate and collaborate with different personality types can help employees embrace change.
Intercultural communication
In international teams, it is essential to be aware of the influence of culture. Understanding colleagues' cultural backgrounds - and our own - can help leaders and teams understand differences and use them in a positive way.
Diversity and inclusion
To ensure that your entire organization supports the change, it is essential that everyone feels involved. Together with our partner Study2Go we offer training that helps promote a diverse and inclusive (online) workplace.
View our complete offer
This is just a selection of our training programs. Download our brochure to see our complete training offerings! Enter your email address and we will send you the brochure.
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Training
Our training courses are sector-specific. Also check out our offerings for the education, business and government sectors.
User Adoption
Do you need a broader approach than just training? Check out our user adoption package.