{"id":3345,"date":"2023-10-24T11:52:16","date_gmt":"2023-10-24T11:52:16","guid":{"rendered":"https:\/\/learningconnected.com\/?post_type=product&#038;p=3345"},"modified":"2023-10-24T12:01:49","modified_gmt":"2023-10-24T12:01:49","slug":"online-gesprekken-met-externe-klanten","status":"publish","type":"product","link":"https:\/\/learningconnected.com\/en\/product\/online-gesprekken-met-externe-klanten\/","title":{"rendered":"Online conversations with external customers"},"content":{"rendered":"<section class=\"vc_row wpb_row vc_row-fluid liquid-row-shadowbox-69e8fb2996e88\"><div class=\"ld-container container\"><div class=\"row ld-row\"><div class=\"wpb_column vc_column_container vc_col-sm-12 liquid-column-69e8fb2997024\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"   ><div class=\"wpb_wrapper-inner\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p class=\"cvGsUA direction-ltr align-start para-style-body\"><strong>Online conversations with external customers<\/strong><\/p>\n<p class=\"cvGsUA direction-ltr align-justify para-style-body\"><span class=\"OYPEnA text-decoration-none text-strikethrough-none\">Steeds meer werknemers voeren online gesprekken met contacten buiten hun eigen organisatie. Hiervoor zijn andere vaardigheden nodig dan bij een face-to-face gesprek. In deze training leren deelnemers wat de belangrijkste verschillen en aandachtspunten zijn en hoe ze een online gesprek zo goed mogelijk kunnen voeren.<\/span><\/p>\n<p class=\"cvGsUA direction-ltr align-justify para-style-body\"><span class=\"OYPEnA text-decoration-none text-strikethrough-none\">Live online contact heeft als voordeel dat je elkaar kunt bereiken zonder te hoeven reizen. Bovendien kunnen gesprekken net zo effectief en interactief zijn als gesprekken in een fysieke ruimte. Het juiste gebruik van technische mogelijkheden en soft skills voor online conversaties staan centraal.<\/span><\/p>\n<p class=\"cvGsUA direction-ltr align-justify para-style-body\"><span class=\"OYPEnA text-decoration-none text-strikethrough-none\">Hoe structureer je een gesprek? Hoe kun je jezelf het beste online presenteren? Welke opties en mogelijkheden biedt het videoconferentietool? Na afloop van deze training hebben deelnemers alle tools in handen om zelfstandig interactieve en effectieve online gesprekken te voeren.<\/span><\/p>\n<p class=\"cvGsUA direction-ltr align-justify para-style-body\"><strong><span class=\"OYPEnA text-decoration-none text-strikethrough-none\">Onderwerpen die aan bod komen:<\/span><\/strong><\/p>\n<ul>\n<li class=\"cvGsUA direction-ltr align-start para-style-body\"><span class=\"OYPEnA text-decoration-none text-strikethrough-none\">Verschillen offline en online <\/span><span class=\"OYPEnA text-decoration-none text-strikethrough-none\">gesprekken<\/span><\/li>\n<li class=\"cvGsUA direction-ltr align-start para-style-body\"><span class=\"OYPEnA text-decoration-none text-strikethrough-none\">Technische opties in de online <\/span><span class=\"OYPEnA text-decoration-none text-strikethrough-none\">vergaderruimte<\/span><\/li>\n<li class=\"cvGsUA direction-ltr align-start para-style-body\"><span class=\"OYPEnA text-decoration-none text-strikethrough-none\">Hoe presenteer je jezelf online?<\/span><\/li>\n<li class=\"cvGsUA direction-ltr align-start para-style-body\"><span class=\"OYPEnA text-decoration-none text-strikethrough-none\">Structuur in een online vergadering<\/span><\/li>\n<li class=\"cvGsUA direction-ltr align-start para-style-body\"><span class=\"OYPEnA text-decoration-none text-strikethrough-none\">Een veilig klimaat cre\u00ebren<\/span><\/li>\n<li class=\"cvGsUA direction-ltr align-start para-style-body\"><span class=\"OYPEnA text-decoration-none text-strikethrough-none\">Interactie tijdens een live online <\/span><span class=\"OYPEnA text-decoration-none text-strikethrough-none\">sessie<\/span><\/li>\n<\/ul>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"vc_row wpb_row vc_row-fluid liquid-row-shadowbox-69e8fb2997265\"><div class=\"ld-container container\"><div class=\"row ld-row\"><div class=\"wpb_column vc_column_container vc_col-sm-12 liquid-column-69e8fb2997342\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"   ><div class=\"wpb_wrapper-inner\">\n\t<div class=\"wpb_raw_code wpb_content_element wpb_raw_html\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<style>\np {\nopacity: 100 !important;\n}\n<\/style>\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/section>","protected":false},"excerpt":{"rendered":"[vc_row][vc_column width=\"1\/3\"][ld_icon_box i_type=\"animated\" animation=\"yes\" heading_size=\"sm\" i_size=\"lg\" i_icon_animated=\"animated-basic_lightbulb\" title=\"Voor wie?\" i_color=\"rgb(253, 147, 28)\"]<span data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Iedereen die de basisvaardigheden van een online communicatietool wil leren. Dit kan bijvoorbeeld Zoom, Adobe Connect, Webex of Microsoft Teams zijn, maar ook ieder ander virtueel klaslokaal!&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:15359,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:14609142},&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;6&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;7&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;8&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;9&quot;:0,&quot;10&quot;:0,&quot;11&quot;:4,&quot;12&quot;:0,&quot;14&quot;:{&quot;1&quot;:3,&quot;3&quot;:1},&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\">Iedereen die wil leren over Online gesprekken met externe klanten<\/span><span data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Iedereen die de basisvaardigheden van een online communicatietool wil leren. Dit kan bijvoorbeeld Zoom, Adobe Connect, Webex of Microsoft Teams zijn, maar ook ieder ander virtueel klaslokaal!&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:15359,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:14609142},&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;6&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;7&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;8&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;9&quot;:0,&quot;10&quot;:0,&quot;11&quot;:4,&quot;12&quot;:0,&quot;14&quot;:{&quot;1&quot;:3,&quot;3&quot;:1},&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\">.<\/span>[\/ld_icon_box][\/vc_column][vc_column width=\"1\/3\"][ld_icon_box i_type=\"animated\" animation=\"yes\" heading_size=\"sm\" i_size=\"lg\" i_icon_animated=\"animated-basic_headset\" title=\"Live online sessies\" i_color=\"rgb(253, 147, 28)\"]Deze workshop bestaat uit 1 live online sessie van 2 uur.[\/ld_icon_box][\/vc_column][vc_column width=\"1\/3\"][ld_icon_box i_type=\"animated\" animation=\"yes\" heading_size=\"sm\" i_size=\"lg\" i_icon_animated=\"animated-ecommerce_sales\" title=\"Prijs\" i_color=\"rgb(253, 147, 28)\"]De prijs van deze workshop is <span data-sheets-value=\"{&quot;1&quot;:3,&quot;3&quot;:375}\" data-sheets-userformat=\"{&quot;2&quot;:10751,&quot;3&quot;:{&quot;1&quot;:2,&quot;2&quot;:&quot;_ &quot;\u20ac&quot; * #,##0.00_ ;_ &quot;\u20ac&quot; * -#,##0.00_ ;_ &quot;\u20ac&quot; * &quot;-&quot;??_ ;_ @_ &quot;,&quot;3&quot;:1},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:14609142},&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;6&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;7&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;8&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;9&quot;:0,&quot;10&quot;:0,&quot;11&quot;:4,&quot;14&quot;:{&quot;1&quot;:3,&quot;3&quot;:1},&quot;16&quot;:9}\">\u00a0\u20ac1500,- excl. BTW voor een groep van maximaal 15 personen.<\/span>[\/ld_icon_box][\/vc_column][\/vc_row]\n<p>[vc_row content_placement=\"middle\" css=\".vc_custom_1610363457818{background-color: #f6f6f7 !important;}\"][vc_column width=\"1\/5\"][\/vc_column][vc_column width=\"3\/5\" align=\"text-center\"][ld_spacer][ld_icon_box i_type=\"linea\" heading_size=\"custom\" i_size=\"lg\" i_icon_linea=\"icon-arrows_question\" title=\"Heb je interesse?\" custom_heading_size=\"37px\"]Neem contact met ons op via een van de onderstaande opties. We helpen je graag![\/ld_icon_box][\/vc_column][vc_column width=\"1\/5\"][\/vc_column][\/vc_row][vc_row content_placement=\"middle\" css=\".vc_custom_1620487351107{background-color: #f6f6f7 !important;}\"][vc_column width=\"1\/3\" align=\"text-center\" css=\".vc_custom_1620487381228{margin-bottom: 10px !important;}\"][ld_button style=\"btn-default\" title=\"020 244 15 62\" transformation=\"text-uppercase\" size=\"btn-custom\" i_type=\"linea\" i_position=\"left\" enable_row_shadowbox=\"yes\" i_add_icon=\"true\" i_icon_linea=\"icon-ion-ios-call\" link=\"url:tel%3A0202441562|||\" button_box_shadow=\"%5B%7B%7D%5D\" hover_button_box_shadow=\"%5B%7B%7D%5D\" custom_size=\"200px\" custom_height=\"70px\" css=\".vc_custom_1620487397325{margin-bottom: 10px !important;}\"][\/vc_column][vc_column width=\"1\/3\" align=\"text-center\" css=\".vc_custom_1620491035825{margin-bottom: 10px !important;}\"][ld_button style=\"btn-default\" title=\"Mail ons\" transformation=\"text-uppercase\" size=\"btn-custom\" i_type=\"linea\" i_position=\"left\" i_add_icon=\"true\" i_icon_linea=\"icon-basic_elaboration_mail_check\" link=\"url:mailto%3Ainfo%40learningconnected.nl|||\" custom_size=\"200px\" custom_height=\"70px\"][\/vc_column][vc_column width=\"1\/3\" align=\"text-center\" css=\".vc_custom_1620487381228{margin-bottom: 10px !important;}\"][ld_button style=\"btn-default\" title=\"Chat met ons\" transformation=\"text-uppercase\" size=\"btn-custom\" i_type=\"linea\" i_position=\"left\" i_add_icon=\"true\" i_icon_linea=\"icon-et-chat\" link=\"url:https%3A%2F%2Fwww.tidio.com%2Ftalk%2Fqcurdxczu3ym3ucw3wncv15maoa4xitd|||\" custom_size=\"200px\" custom_height=\"70px\" css=\".vc_custom_1620487414195{margin-bottom: 10px !important;}\"][\/vc_column][\/vc_row][vc_row content_placement=\"middle\" css=\".vc_custom_1610363457818{background-color: #f6f6f7 !important;}\"][vc_column align=\"text-center\"][ld_spacer][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text][\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][ld_spacer][vc_separator color=\"custom\" el_width=\"100\" accent_color=\"#f5bd87\"][\/vc_column][\/vc_row]<\/p>\n","protected":false},"featured_media":3347,"comment_status":"open","ping_status":"closed","template":"","meta":[],"product_brand":[],"product_cat":[47],"product_tag":[40,45,43,29],"class_list":{"0":"post-3345","1":"product","2":"type-product","3":"status-publish","4":"has-post-thumbnail","6":"product_cat-workshop","7":"product_tag-bedrijfsleven","8":"product_tag-communicatie-algemeen","9":"product_tag-digitale-zorg","10":"product_tag-opleiden-lesgeven","12":"first","13":"instock","14":"sold-individually","15":"taxable","16":"shipping-taxable","17":"product-type-grouped"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Online communiceren met Microsoft Teams | Leer de basisvaardigheden<\/title>\n<meta name=\"description\" content=\"Heb jij ook steeds vaker te maken met videobellen en online communiceren met Microsoft Teams? 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